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Remotely RMM

  • Strategy

    Brand Strategy, UX Strategy

  • Design

    UI/UX Design, Art Direction

  • Client

    Remotely

  • Tags

    Web App

Overview

Remote monitoring, management & security platform

Task

Remotely Inc offers a modern enterprise-grade remote monitoring, management & security platform built-in, Azure.

To create a Web Application that helps technology professionals to managing IT operations.

Challenges

Remote monitoring, management, and support capabilities.

A solution that would provide core remote monitoring, management, and support capabilities.

Secondly, we didn’t have direct access to the users, we had to rely significantly on the input we received from our clients.

Another challenge we faced was keeping the data visualisation interfaces simple and clutter-free so that end-users could make rapid and educated judgments.

Approach

We’re changing the way people think of UI/UX creation.

A full-stack structure for our working workflow processes, were from the funny the century initial all the made, have spare to negatives.

Statistics

Project by the numbers.

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Hours Spent
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Avg Customer Rating
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Team Members
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Global Launches

HOW WE APPORACH IT

Process

Discovery Phase

Remotely Inc offers a modern enterprise-grade remote monitoring, management & security platform built-in, Azure.

We conduct intensive user research and workshops in order to obtain a thorough grasp of the product, allowing us to create the best possible final result.

01.

Business Understanding

  • Audience Definition
  • User Research

03.

Understand user needs and goals

  • Design Strategy
  • UX & Analytics Audit

02.

Market Study

  • Competitive Analysis

Define Phase

Sketches were done, ideas were debated, and finally, the material was arranged in a way that was easy to grasp and explore. This is a solution to a problem they’re dealing with right now.

01.

Affinity Mapping

Converts data into insights

03.

Empathy Mapping

Visually represents what user feels, think, and does

05.

User Flow

To figure out the flow of a website or application after you’ve thought about the customer experience and user needs.

02.

User persona

Identifies user goals and user behavior

04.

User Journey Mapping

Visually represents Emotions, Expectations and User Experience

06.

Information Architecture

Focuses on organizing, structuring, and labeling content in an effective and sustainable way.

Design

Wireframing and prototyping are used to turn product concepts into real-world examples. For a pleasant user experience in Remotely, we focused on a clean and straightforward UI.

01.

Wireframing

Sketching basic functional screens through low and high fidelity wireframing

03.

Guides & Design System

Creates App theme visual elements

02.

Prototyping

Creates interactive prototype to represents final user flow and experience

04.

Visual Design

Creates visual design that shows the final UI of the product

Let’s Collaborate

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